Support Your
Customers

with centralized messaging platform to deliver
great customer support as a team

Do you have an awesome product or idea but struggle with customer support? We are a software company that has developed a centralized messaging platform to deliver great customer support as a team. 

Woman is working at workshop
Respond to Whatsapp, Instagram and Messenger

Bring all your channels, Shopify and Zoho CRM information into one easy-to-use tool, means less effort and overhead for you.

See 360 Degree of Your Customers

Customers are more informed and natural when you can see all of their past orders and conversations.

Team of technical support agents working on hotline at call center
Understand How Your Agents Doing

See how your agents and channels are performing real time and past data at a glance. 

About Chat Inbox

Powering Support Chats

(Millions of Messages Per Month)

If you are looking for a tool that would increase your customers satisfaction, more sales and communicate all channeld in one panel?

You’ve come to the right place!

Chat Inbox is a native integration with Shopify and allows you to streamline customer service conversations over WhatsApp, Instagram and Messenger by accessing the customers Shopify order information and data.   

Customer Profile Management

Chat Inbox enables you to see your customer data in one place

Team Inbox

Never miss a message again from 
your customers, 

Automated Replies

Send automatic reply when all agents are offline or a new customer’s message.

Be Where Your Customers Are

More than 2B users are using WhatsApp daily to communicate each other

Customer & Orders Information

You can see customer and all orders in one place, with a link to order, just in case

7 Days Trial Available

Try and see Chat Inbox 
in detail upfront

Quick Replies

Utilize text, picture and file libraries to send instant messages and files right away

Timeline

See detailed information with 
full timeline about a customer

Open / Close Chats

Close the chat when you are done supporting your customer

Labels, Reminders and Notes

You can add labels, reminders to customers, and create reports   

Agent & Channel Performance

Watch performance every channel and agents with graphics and tables

Transfer Chats

Agents can transfer the customer each other for support needs  

Easy to Use

User-Friendly Chat Panel

One of the most important aspects of any business is customer service. It’s how you show the world your brand. It’s how you stand out from the competition. It’s how you build a loyal customer base. And yet most businesses still use email to deliver customer service.

It’s time to change that. With a centralized messaging platform, you can deliver great customer support as a team. Learn more about how the right system can help you deliver amazing customer service.

With unified messaging you can see customers all orders info right within support conversations. 

Most Popular Questions

Frequently asked questions

Yes, all paid plans come with a 7-days free trial. You can cancel anytime before that and you will not be charged.

However, this does not apply to usage based charges.

Yes you can. 

With Chat Inbox you can create groups, as well as send and receive messages to groups.  

No, we do not charge any setup fees, or other hidden charges.

You can cancel your subscription by uninstalling the app.

Omnichannel Customer Service

Start offering your customers a better support experience

Support your customers across channels in one panel and never miss a message again. ChatInbox include WhatsApp, Messenger and Instagram chats. —and we’re rapidly adding new channels.

The best customer support app for your business.  

Contact Us