Bring all your channels, Shopify and Zoho CRM information into one easy-to-use tool, means less effort and overhead for you.
Customers are more informed and natural when you can see all of their past orders and conversations.
See how your agents and channels are performing real time and past data at a glance.
If you are looking for a tool that would increase your customers satisfaction, more sales and communicate all channeld in one panel?
You’ve come to the right place!
Chat Inbox is a native integration with Shopify and allows you to streamline customer service conversations over WhatsApp, Instagram and Messenger by accessing the customers Shopify order information and data.
Chat Inbox enables you to see your customer data in one place
Never miss a message again from
Send automatic reply when all agents are offline or a new customer’s message.
More than 2B users are using WhatsApp daily to communicate each other
You can see customer and all orders in one place, with a link to order, just in case
Try and see Chat Inbox
in detail upfront
Utilize text, picture and file libraries to send instant messages and files right away
See detailed information with
full timeline about a customer
Close the chat when you are done supporting your customer
You can add labels, reminders to customers, and create reports
Watch performance every channel and agents with graphics and tables
Agents can transfer the customer each other for support needs
One of the most important aspects of any business is customer service. It’s how you show the world your brand. It’s how you stand out from the competition. It’s how you build a loyal customer base. And yet most businesses still use email to deliver customer service.
It’s time to change that. With a centralized messaging platform, you can deliver great customer support as a team. Learn more about how the right system can help you deliver amazing customer service.
With unified messaging you can see customers all orders info right within support conversations.
Yes, all paid plans come with a 7-days free trial. You can cancel anytime before that and you will not be charged.
However, this does not apply to usage based charges.
Yes you can.
With Chat Inbox you can create groups, as well as send and receive messages to groups.
No, we do not charge any setup fees, or other hidden charges.
Support your customers across channels in one panel and never miss a message again. ChatInbox include WhatsApp, Messenger and Instagram chats. —and we’re rapidly adding new channels.