Plans that scale with your team
Try us for 3 days, with no credit card required.
Our Customer Success Agents will help you on every step you need to take.
BASIC EDITION
Pure Chat inbox - No Integration-
Multi Agent WhatsApp / Team Inbox
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Customer Profile Management
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Labels and Notes
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Custom Fields
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Agent Performance
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Basic Tickets / Open-Close Chats
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Transfer Chats
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WhatsApp Chat Button
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Premium Button Designs
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Chat Button Analytics
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Automated Replies
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Detailed Chat Reports
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Instagram, Facebook or Telegram Support
INTEGRATED EDITION
with ZohoCRM or Shopify-
Shopify / Zoho CRM integration
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Multi Agent WhatsApp / Team Inbox
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Customer Profile Management
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SEE Customer and Orders in Chat
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Full Timeline for Orders
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Labels and Notes
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Custom Fields
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Agent & Store Performance
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Basic Tickets / Open-Close Chats
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Transfer Chats
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WhatsApp Chat Button
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Premium Button Designs
-
Chat Button Analytics
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Automated Replies
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Detailed Chat Reports
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Instagram, Facebook or Telegram Support
Extra Team Members
Chatinbox prices depend on your team size and start at $45/month for 3 members.
Contact us if you need more than 5 team members so we can create a custom package for you.
Extra Channels
You can add extra Whatsapp, Instagram, Facebook, or Telegram channels for $40/month per channel (charged monthly)
Zoho CRM / Shopify
You can see customer profile and order info in Profile section so you don’t have to switch between screens.
Platform Features
Chatinbox combines messages from WhatsApp, Messenger, Telegram and Instagram on one panel. This saves you the time of having to open a different app for each channel and never missing an important message.
DASHBOARD
A single dashboard for your store and customer support, with enough advanced features to help you scale up
REAL TIME
Get real-time reports on your agents’ performance and customers’ journeys from start to finish.
SAVE TIME
Simplify your business and grow it by using a complete, all-in-one solution that saves you time.
ANALYTICS
Analytics including clicks, channels, response time and messages sent track the success of your marketing campaigns.
Do you know?
- Businesses spend $1.3 trillion supporting 265 billion customer service calls each year (1)
- Only 3% of consumers say they enjoy automated voice response experiences (2)
- 67% of consumers would rather message a business than speak to a person (3)
