FAQs

Brief list of FAQs

Are there any setup fees or other charges?

No, we do not charge any setup fees, or other hidden charges.

Can I use WhatsApp Groups?

Yes you can. 

With Chatinbox you can create groups, as well as send and receive messages to groups.  

Is there a free trial?

Yes, our all paid plans will come with a 3-days free trial. You can cancel anytime before that and you will not be charged.

Chatinbox is free for 3 days.

However, this may or may not apply to usage based charges. 

How do I cancel my subscription?

You can cancel your subscription by uninstalling the app.

Is there a help doc?

You can refer to https://help.chatinbox.net 

Omnichannel Customer Service

Start offering your customers a better Shopify support experience

Support your customers across channels in one panel and never miss a message again. ChatInbox include WhatsApp, Messenger and Instagram chats. —and we’re rapidly adding new channels.

The best customer support app for shopify.  

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