If Your Phone Is in Your Pocket, So Is Your Customer Management
You are not tied to a desk. Open Chatinbox on your phone and everything is at hand: you answer incoming messages, direct the team and check reports. Your WhatsApp Business conversations land in this mobile inbox too. No download, no install; open the browser and you are in. Our native iOS and Android app is in its final stage for Google Play and the App Store.
Open Chatinbox in your phone's browser and the whole panel is at hand: answer messages, direct the team, check reports. No download, no install. The native iOS and Android app is not in the stores yet; it is in its final stage.
Native app · On the way
In the meantime the whole panel is already yours in the mobile browser; nothing to download.
Zeynep Yildiz
WhatsApp · Now
Hello, could I get an update on my order?
Ali Kaya
Instagram · 2 min
Is the product still available?
Fatma Demir
WebChat · 5 min
Could I get the price list?
Chats
Ali Kaya
One panel, smooth on every screen: no separate mobile CRM needed
Open it on a phone, a tablet or a desktop; Chatinbox shows the same panel and adjusts itself to the device. Buttons sized for a thumb, swipe to dismiss and pull to refresh all work inside the browser. You do not have to install a separate mobile CRM app.
- A layout that adapts to every screen size
- Touch gestures designed for thumb use
- Instant alerts on your phone via PWA browser notifications
Reach your customer wherever you are with the native iOS and Android app
Our native app for the App Store and Google Play is still in development. It will include instant push notifications, biometric login and a queue that holds messages while you are offline. On the day it launches, your existing accounts start working in it on their own.
Once the app is out, you will follow all your WhatsApp, Instagram and web chats from one app in your pocket. You will not need to fill your phone with separate apps to manage a mobile inbox.
- Native push notifications that arrive at once and respect silent mode
- Biometric login with Face ID, Touch ID and fingerprint
- A message queue that waits offline and sends itself once connected
- Send media straight from the camera or gallery
Chatinbox Mobile
v1.0 · Coming soon
Notifications
3New message - Zeynep Y.
WhatsApp · Now
Chat assigned - Ali K.
2 min ago
Face ID login enabled
Managing customers from your phone: common questions
Do I need to download anything to use it on my phone?
No. The moment you open Chatinbox in your phone's browser, the whole panel is in front of you. There is no need to visit the App Store or Google Play. When the native app launches, your account connects to it without any action from you.
How do WhatsApp Business conversations look on the phone?
Once your WhatsApp Business API connection is set up in Chatinbox, every incoming message flows into your mobile inbox. You collect and manage WhatsApp, Instagram and web chats on the same screen. You do not switch to a separate app for each channel.
If my internet drops, do I lose my messages?
No. The PWA setup keeps the messages you write without a connection in a queue. The moment the internet is back, it sends them on its own. Not a single customer is left without an answer.
What can I do with it as a mobile CRM?
Customer profiles, past conversations, tagging, team assignment and reports: you reach all of them from your phone. Whatever you see at the computer works the same on mobile.
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If you have any other questions, just reach out.
Reply with one tap: your mobile inbox should not wear you out
Send the ready replies you use most from your phone with a single tap. Even if the connection drops, the message is not lost. It waits in the queue and goes out on its own when the internet returns.
You do not need to look for another tool to manage your mobile inbox. The Chatinbox panel already does that job.
- Quick reply templates built for thumb use
- A PWA queue that holds messages while offline
- Messages that sync on their own the moment the internet returns
Stay connected to your customers wherever you are
The whole panel is yours right now in the mobile browser. The native app is on the way. Start today, and when the app launches your move to it happens on its own.
