WhatsApp API cost: you pay for what you switch on
Your monthly figure follows two numbers: how many users you have and how many channels you keep open. We build the setup and the flows; you pick the modules you actually need.
What you pay follows two numbers: how many users you have and how many channels you keep open. Out of the phone, CRM and WhatsApp Business API modules you only switch on the ones you use; Meta's per-conversation fee is billed to you directly by Meta, only when you use it. We build the setup and the flows; the setup fee follows the scope of your business and appears as its own line in the written quote.
How much does WhatsApp API cost?
What you pay at Chatinbox depends on how many users and how many channels you use. Out of the phone, CRM and WhatsApp Business API modules you only switch on the ones that do work for you; a module you never touch never reaches your invoice.
WhatsApp Business API access comes with the subscription, and Meta's per-conversation fee is billed to you directly by Meta, only when you use it. Tell us your team size and channels and we will give you your own figure in the call.
Related: Talk to sales • Integrations • Features • Get a quote
Which modules do you need?
Tick the capabilities you want; the Chatinbox team takes care of the setup and comes back with a quote written for you.
Cloud PBX
Call handling and phone infrastructure
CRM module
Customer and team tracking
Frequently asked questions about pricing and WhatsApp API cost
What makes the monthly figure change?
Phone, WhatsApp and the other channels sit in one panel. Your invoice follows your number of users plus the number of channels you keep open. A channel you have not opened does not count; when the business grows we add the new channel for you.
Will there be surprise items in the contract?
No. Contract term, setup fee, monthly subscription, extra users and Meta's conversation fee are all put in front of you one by one during the call. Every figure appears in the written quote and is stated excluding VAT; nothing is added later.
Is WhatsApp Business API access part of the package?
Yes. WhatsApp Business API access comes with the subscription. We open the account and build the setup for you; the setup fee appears as its own line in the written quote. Meta bills you directly for its per-conversation fee, based on what you use; that line never reaches our invoice. Both are shown clearly at the quote stage.
The intro call is free, every line is written in the quote
The 15-minute intro call is free and commits you to nothing. We connect your channels and build the setup. The setup fee follows the scope of your business and appears as its own line in the written quote.
*We go through your open requests and the conversations waiting for follow-up together in the panel.
An unanswered message is a customer walking to a competitor.
Let every message, WhatsApp API and Instagram DM included, land in one panel; it gets distributed to the team automatically and nothing slips.
