Table Requests and Guest Messages in One Panel
Chatinbox collects every guest message in one panel: WhatsApp, Instagram DM and phone calls. In the flow you set up, the bot answers menu, location and reservation questions. For the rest, AI drafts a reply and your team approves it.
For restaurants and cafes: table requests, menu and location questions from WhatsApp, Instagram DM and calls land in one panel. In the flow you set up, the bot answers. For the rest, AI drafts a reply and your team approves. We handle the setup.
Table requests, menu questions and "where are you?" arrive on different channels. During a busy service, replies fall behind. Chatinbox collects these messages in one inbox. It suggests an AI draft for common questions and we set up your ready templates for you. Your team approves in one click and gets back to the kitchen and the floor.
Floor Manager
2 min ago
Your reservation for tonight is confirmed, Mr. Demir! 🍷
2 guests, 8:00 PM
Location: Open in Maps
Template message
Where Does a Restaurant Owner's Day Get Stuck?
Missing the Ringing Phone
On a full evening, nobody can pick up the phone. Behind every missed call there is a table that stays empty.
The Same Menu Question
"Can I see your menu?" comes back all day long. Hunting for the photo by hand every time is wasted time.
Typing the Address Again
Instead of typing the same directions for every guest, one ready message sends your location at once.
By Message
Reservations, directions and menu questions move by chat without tying up the phone line. Guests do not wait in a queue.
One Number
Reservations, takeaway orders and complaints run on the same line. Guests do not need to think about which channel to use
One Panel
You answer reservation requests on WhatsApp with ready templates, from one panel, without ever picking up the phone.
How Does Chatinbox Work in Your Venue?
Chatinbox moves your reservations and guest messaging into one panel. No running to the phone mid-service. You look after the guest at the table instead. Taking orders over WhatsApp is on our roadmap.
One-Tap Reservation Reply
Answers like "Confirmed" or "We are full at that time" wait as ready templates. One click sends them. Your reservation follow-up runs on WhatsApp from start to finish.
Send the Menu in One Tap
Your QR menu link or PDF waits as a ready template. When a menu question comes in, one click sends it. Answering the same question one by one all day is over.
Share Your Location in One Tap
No need to type the address every time. Your venue's location and directions reach the guest in one tap from a ready template.
Table Booking Management Partly Roadmap
Collect table requests in one panel. Today your team sends the reservation reminder as a template message. An automatic reminder the day before and calendar/availability sync are on our roadmap.
Details →Let us sit down and plan the setup for your venue together
We use your details only to get back to you.
Common questions for Restaurant
How does online order taking over WhatsApp work?
End-to-end order taking over WhatsApp (sending the menu, order/address selection and automatic entry into the POS system) is on our roadmap. Today your team handles incoming order requests from a single panel with AI-assisted replies and manages them manually.
Can reservation confirmations be sent automatically?
When the customer states the date, time and number of people on WhatsApp, the request lands in your team's single panel; you send the confirmation and a reminder before the reservation. This helps reduce the number of guests who forget their reservation. Automatic availability check from the calendar/POS is on the roadmap.
Does the QR menu connect to WhatsApp Business?
A QR code that opens the WhatsApp chat directly (Click-to-WhatsApp link) is ready today. Table ordering, calling the waiter and orders dropping automatically into the kitchen via POS integration are on the roadmap.
Is there satisfaction survey automation?
With the flow you build you can send a 1-5 star satisfaction question after the conversation; the flow hands a low score to a manager and sends a thank-you and referral message for a high score. Automatic triggering from the ordering system (when the order is completed) is on the roadmap.
