Track Every Order in One Message with the WooCommerce WhatsApp Integration
This connection is not live yet. Once open, every order, shipping update and customer question will land on one WhatsApp screen. Notifications go out and replies are handled without extra work. We do the setup.
The WooCommerce connection is not live yet. It is being built. Once open, orders, shipping updates and customer questions will land on one WhatsApp screen. We do the setup. Leave your name on the early-access list.
WooCommerce order panel
Connection preview
We Are Working on This Connection
The WooCommerce WhatsApp connection is still being built. When it is ready, the early-access list hears it from us first.
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We use your details only to let you know.
What the WooCommerce WhatsApp Integration Will Do for You
Most small e-commerce teams still track order conversations by hand. The result: missed messages and late replies. Chatinbox will take that repetitive work off your hands through the WooCommerce connection.
Order Sync
Every order in your store will arrive in the Chatinbox panel on its own. When the status changes, the record updates at once. Your team follows the order on one screen. No tab switching.
WooCommerce Customer Messaging
Your store customer will be matched with the CRM record on its own. You see who is writing about which order the moment the message arrives. Past conversations stay in the archive. No conversation gets lost.
WhatsApp Order Notifications
Order confirmation, handed to the carrier and delivered messages will go to the customer on WhatsApp on their own. The "Where is my order?" question gets answered before it is asked. Most of that repetitive load on your support team goes away.
WooCommerce WhatsApp Integration FAQ
How will the WooCommerce WhatsApp integration work?
Once the connection opens, Chatinbox will act as a bridge between your store and the WhatsApp Business API. Each time an order status changes, the system will prepare the matching notification. The message goes to the customer's WhatsApp number. Your team handles the customer's reply from a single inbox.
Do order notifications go to WhatsApp automatically?
Not today. This notification does not exist yet; the connection is still being built. Once open, you will write your own template message for each stage: order received, payment confirmed, shipped, delivered. You choose in the panel which stages send a notification.
Do I need technical knowledge to set it up?
No, you will not write a single line of code. Once the connection opens, setup will take two steps: install the Chatinbox plugin in WooCommerce and enter your API key. If you prefer, we do this step for you.
Which channels does multichannel support cover?
Today Chatinbox brings WhatsApp, Instagram DM and phone calls together in one panel. Once the WooCommerce connection opens, customer messages from these channels will be matched directly with the related order record.
Be Among the First to Use the WooCommerce Integration
When the connection opens, stores on our early-access list go first. They hear the news before anyone else.
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