In active use
A patient writes at midnight.
In the morning it is still there.
Clinics are where Chatinbox has been used longest and most heavily. The product looks the way it does because of the daily work here: price questions, availability, conversations in several languages, and a team sharing one line.
Clinics are where Chatinbox has been used longest and most heavily. Price questions, availability, multilingual conversations and a shared team line all collect in one panel. Separate pages for dental, aesthetic and hair transplant clinics are below; the flow is the same, the places where it breaks are different.
Hair transplant, aesthetic and dental clinics, along with e-commerce sellers, use Chatinbox.
Stop losing patient messages
A patient who came from an ad may write to another clinic when the reply is late or the follow-up is forgotten.
Keep the enquiry
Open requests stay visible
Patients writing on WhatsApp, Instagram DM and phone calls land in one inbox. Anyone who writes after hours gets the greeting you set up. In the morning your team sees the conversations waiting for a reply or a follow-up.
Less manual work
Who wrote what to whom is on screen
Whoever takes over reads the AI summary instead of the whole thread. For common price and treatment questions you use a saved reply or the draft the AI prepares. Every conversation is matched to the right patient record.
Reach the appointment
AI assesses how serious the request is
That assessment helps you decide whom to answer first. You keep booking appointments in the system you use today.
Three verticals, three different daily jobs
The flow is the same; the questions and the breaking points differ. Pick your own field.
Hair transplant
Patients writing from abroad, multilingual conversations, photo and form flow, hotel and transfer logistics.
Read more →Aesthetics
Heavy enquiry volume from ads, pressure on price, getting people to a consultation.
Read more →Dental
Appointment traffic, multiple doctor calendars, payment and instalment questions.
Read more →What it does in a clinic, day to day
The items below come from our product record; all of them work today.
- WhatsApp, Instagram DM and calls in one shared inbox; Telegram, Messenger and SMS can be connected
- Who wrote what to whom, and what is still open
- The suggestion goes to the agent; a person sends it
- A summary of a long conversation
- Repeated answers live in one place
- Repeated steps become rules
- The conversation and the customer record sit together
- Each person sees only what they are authorised to see
Patient data and permissions
Each team member sees only the conversations, channels and customer details they are authorised for. Data-protection compliance is assessed together with your clinic's own processes and consents. During setup we define together who may access what. We do not give a compliance guarantee; it is not something we can give.
Let us look at your clinic's message flow together
On the call we go through your channel setup and your team's process. Which job moves to Chatinbox today and which does not — we say it plainly.
Request a 15-minute intro callThe 15-minute intro call is free and carries no commitment. We handle the setup; the setup fee depends on the scope of your business and appears as a separate line in the written quote.
