Schools and Courses: Bring Parent Messages on WhatsApp onto One Screen
We collect parent conversations from WhatsApp, Instagram DM and phone calls in one panel. Enrolment questions and announcements no longer go unanswered.
For schools and courses: parent messages from WhatsApp, Instagram DM and phone calls land in one panel. Enrolment questions and announcements do not slip through. We handle the setup. You only reply to parents.
An enrolment question left unanswered. An Instagram DM nobody saw. A phone line that is always busy. Each one is a student you may have lost. We bring WhatsApp Business API, Instagram and phone calls into the same inbox. We do the setup. You only reply to parents.
Student Affairs
Just now
Dear parent, the early enrolment discount for the new term runs until the application deadline. 📅
We have attached our programme brochure. We are here for your questions. 🎓
Delivered
No Spam Folder
Announcements and reminders arrive on the parent's WhatsApp. They do not land in a spam folder or get forgotten in a school bag
3×
Reply rates on WhatsApp run about three times higher than on e-mail (Twilio, 2023)
One Panel
Parent messages from WhatsApp, Instagram DM and phone calls sit in the same list. You see who wrote what to which parent
What Does Scattered Parent Communication Cost You?
Drowning in Enrolment Season
Fee and programme questions pour in from three channels at once. The team loses track of what came from where. Every message nobody sees is a student who quietly walks away.
Lost Documents
ID copies, contracts, health reports. All of them get buried among dozens of photos in the chat history. Finding out which parent still owes which document eats half a day.
Announcements Nobody Sees
You send a holiday, payment or event notice. The e-mail lands in spam, the paper form stays in the bag. Announcements sent on WhatsApp get read almost at once.
How Does One-Panel Parent Communication Work?
Chatinbox collects parent messages from WhatsApp, Instagram DM and phone calls in one place. Your team stops hopping between tabs. You see at once which parent wrote what.
Tags by Class and Status
Tag parents by class (1-A, 5-B) or by enrolment status (Enrolled, Interested). Sending an announcement to the right group takes one click and a few seconds.
Orderly Document Flow
Send brochures, PDFs and contracts to parents. Photos and documents a parent sends stay inside the conversation. See at a glance who sent what and what is still missing.
Ready Reply Templates
Define ready texts for the questions you hear most. Enrolment fee, class hours, school bus route: answer each one with the same quality in one click.
Attendance and Reminders Roadmap
Today your team sends attendance, payment and event reminders as WhatsApp template messages. Automatic alerts triggered by an absence and scheduled reminders are on our roadmap.
Details →Let us plan the right setup for your school together. We handle the rest.
We use your details only to get back to you.
Common questions for Education
How are parent notifications sent with WhatsApp Business?
The student-parent match is defined in the system. Your team sends attendance, exam grade and event notifications to the relevant parent with a WhatsApp template. Automatic sending triggered by events in your school system is on our roadmap. When a parent replies, the school's communication team handles it from one panel.
What is the difference between a bulk announcement and an individual message?
A bulk announcement goes at the same time to parent groups segmented by class/branch/school. An individual message sends personalized content for a single student/parent. WhatsApp template message rules apply to both.
Can enrollment application processes be managed over WhatsApp?
Yes. When the application form is filled in, the flow you set up sends an automatic welcome message; your team follows up missing documents and the interview appointment over WhatsApp. The whole process is tracked from the admissions manager's single panel.
How is student data protected under KVKK?
Data of minors is processed with the parent's explicit consent. All data flows are encrypted; storage location and retention are set out in the contract. A parent can request deletion at any time; the request is handled within the statutory KVKK deadlines.
How long does WhatsApp Business setup take for educational institutions?
Setup with Chatinbox is completed within an average of 1 business day. You can keep your existing WhatsApp number and give all members of your team access to the same line.
Can more than one branch use the same system?
Yes. Multi-branch schools can define a separate number and team for each branch; central management can track all conversations from a single panel.
No Parent Message Goes Unanswered Again
Bring every channel onto one screen and leave the setup to us. Meet Chatinbox today.
Get in Touch