WhatsApp CRM comparison for clinics (2026)
We compare Wati, respond.io, Kommo, SleekFlow and Gallabox with Chatinbox through a clinic lens: pricing, Turkish panel, channel coverage and healthcare focus. Data was collected in August 2026 from each vendor's own site.
If WhatsApp automation and chatbots come first, Wati is a solid pick; respond.io suits large multi-country teams; Kommo fits sales pipeline tracking. If you run a clinic in Turkey (Turkish panel, lira pricing, patient lead follow-up), Chatinbox is the tool on this list built for that job.
This page is not written as a sales brochure: we show where each tool is genuinely strong. Competitor data comes from each vendor's own pricing page and help documentation.
Six tools compared
As of August 2026. Source: each vendor's own pricing page and help documentation. Prices can vary by region and currency.
| What matters for a clinic | Chatinbox | Wati | respond.io | Kommo | SleekFlow | Gallabox |
|---|---|---|---|---|---|---|
| Turkish panel interface | ✅ | ❌ EN/ZH/ES/PT | ✅ in language list | ⚠️ TR site exists, panel language unclear | ❌ not listed | ❌ not listed |
| Turkish lira pricing | ✅ from 4,200 TL | ❌ USD/EUR | ❌ USD | ❌ USD (even on TR site) | ❌ USD | ❌ USD/INR/AED |
| Entry price (lowest plan) | 4,200 TL/mo | $59/mo annual | $79/mo annual | $15/user/mo | $79/mo annual | $112/mo annual |
| Monthly billing | ✅ | ✅ $69/mo | ✅ $99/mo | ❌ min. 6 months prepaid | ✅ $99/mo | ❌ annual/quarterly |
| WhatsApp + Instagram DM + calls in one panel | ✅ | ⚠️ WhatsApp-centric | ✅ | ⚠️ messaging channels; calls unclear | ✅ | ⚠️ WhatsApp-centric |
| Clinic / healthcare focus | ✅ clinics are the core customer | ⚠️ general healthcare page | ✅ clinic pages exist | ⚠️ only on booking-agent page | ❌ no healthcare vertical | ✅ healthcare page exists |
| AI usage pricing | ✅ included in plan | ⚠️ credit add-on | ⚠️ credit system | ⚠️ credits per plan | ✅ unlimited with fair use | ⚠️ credit system |
| Trial / getting started | Free demo + setup included | 7-day trial | 7 days, no card | 14 days, no card | 7-day trial | Trial, no card |
⚠️ = partial / conditional · "unclear" = could not be verified on public pages; it does not mean "no". Wati's Turkey price was read from Wati's own pricing service, other prices from the vendors' pricing pages (August 2026).
Tool by tool: which one is for what?
Chatinbox — patient follow-up for clinics in Turkey
Collects patient lead conversations from WhatsApp, Instagram DM and calls in one panel; who handles which request, and which conversation is still open, stays visible. AI produces conversation summaries and drafts replies for the agent. Panel and support are Turkish; hair transplant, aesthetic and dental clinics use it.
Price: from 4,200 TL, monthly. Honest note: e-commerce integrations are limited; appointment reminders and no-show measurement are on the roadmap, not in the panel today.
Wati — a strong team inbox for WhatsApp automation
Team inbox, no-code chatbot and broadcast on top of the WhatsApp Business API. E-commerce integrations such as Shopify and WooCommerce are strong; a general healthcare use-case page exists. Turkish is not among the panel languages.
Price: Growth $59/mo (billed annually, $69 monthly; 3 users included, message fees separate). Best for: SMB and e-commerce teams that put WhatsApp automation first.
respond.io — a global omnichannel platform
Brings calls, WhatsApp, Instagram and more into one inbox; healthcare and clinic industry pages exist. According to its help center, Turkish can be selected as a panel language; the site and documentation are mostly English.
Price: Starter $79/mo (billed annually, $99 monthly; 5 users included, extra user $12/mo). Best for: large multi-country teams comfortable with English documentation.
Kommo — a messaging-based sales CRM
Combines sales pipeline management with WhatsApp, Instagram and Telegram messaging. It has a Turkish website and a Turkish knowledge base; pricing is shown in USD even on the Turkish pages. Clinic examples appear on its AI booking agent page.
Price: $15/user/mo, but there is no monthly billing; a minimum of 6 months is prepaid ($90 per user). Best for: teams that want disciplined pipeline-driven sales tracking.
SleekFlow — an AI-heavy omnichannel inbox
Unifies WhatsApp, email, calls, Instagram, SMS and TikTok in one inbox; the shared inbox and AI agents stand out. On paid plans AI usage is unlimited subject to fair use. Turkish does not appear in its site language list; there is no healthcare vertical.
Price: Pro AI $79/mo (billed annually, $99 monthly; 3 users and 500 active contacts included). Best for: retail and beauty teams operating globally.
Gallabox — WhatsApp-focused, with a healthcare page
Offers a WhatsApp team inbox, no-code chatbot and AI agents; a healthcare page with appointment reminder scenarios and a hospital case study exist. There is no Turkish interface or Turkish site; currencies are USD, INR and AED.
Price: Basic $112/mo (billed annually; hard cap of 3 users; billing is annual or quarterly). Best for: teams in India and the Gulf looking for WhatsApp automation.
Which one should you pick, when?
- → You run a clinic in Turkey and your team will use the panel in Turkish every day: Chatinbox.
- → Your priority is a no-code WhatsApp chatbot and broadcasts: Wati.
- → You are a large multi-country, multichannel team: respond.io.
- → You want a sales pipeline CRM and 6 months prepaid is fine: Kommo.
- → You will build e-commerce and retail flows with AI agents: SleekFlow.
- → You need WhatsApp automation in the India or Gulf market: Gallabox.
Ask one question before deciding: who will use the panel every day? If your front desk and sales team are not comfortable in an English panel, the tool goes unused no matter how long the feature list is.
What costs come on top of the subscription?
Meta message fees
Meta sets the WhatsApp Business API conversation fees, and they come on top of the subscription in every tool. No tool, Chatinbox included, can remove this item.
Extra user fees
Most tools bundle a few users into the plan and charge for the rest: $12/user/mo on respond.io Starter, $18/user/mo on Gallabox Essential (August 2026). The invoice grows with the team.
AI credits
Wati, respond.io, Kommo and Gallabox meter AI usage with credits; when credits run out, extra fees apply. SleekFlow states unlimited AI subject to fair use. In Chatinbox, AI capabilities are included in the plan.
Frequently asked questions
Which WhatsApp CRM should a clinic choose?
It depends on the job. If WhatsApp automation and chatbots come first, Wati is a solid pick; respond.io suits large multi-country teams; Kommo fits sales pipeline tracking. If you run a clinic in Turkey and need a Turkish panel, lira pricing and patient lead follow-up, Chatinbox is the tool on this list built for that job. Read the table against your own priorities; each tool is strong in a different place.
How much does a WhatsApp CRM cost? (August 2026)
Public entry prices: Kommo $15/user/month (minimum 6 months prepaid), Wati $59/month (billed annually), respond.io and SleekFlow $79/month (billed annually), Gallabox $112/month (billed annually). All are priced in USD. Chatinbox starts from 4,200 TL with monthly billing. Meta's WhatsApp message fees are added on top of every subscription.
Which WhatsApp CRMs offer a Turkish panel?
Chatinbox is developed in Turkish from the start; the panel and support are Turkish. According to respond.io's help center, Turkish is available in its panel language list. Kommo has a Turkish website and a Turkish knowledge base, but panel language could not be verified on public pages. Wati's panel languages are limited to English, Chinese, Spanish and Portuguese; Turkish does not appear in the site language lists of SleekFlow or Gallabox (August 2026).
What costs come on top of the subscription?
Three items stand out. First, Meta's WhatsApp conversation fees, added on top in every tool. Second, extra user fees; for example $12/user/month on respond.io Starter and $18/user/month on Gallabox Essential. Third, AI usage credits; Wati, respond.io, Kommo and Gallabox meter AI usage with credits, while SleekFlow states unlimited AI subject to fair use (source: the vendors' pricing pages, August 2026).
See it for your clinic in 15 minutes
Let us show, with your own clinic as the example, how a patient request from WhatsApp and Instagram DM is collected and followed up in Chatinbox. The call is free; we verify together whether the product fits you.
