When You Get Stuck, We Are Here
We set up your WhatsApp API and Instagram DM flows ourselves. If something breaks, our team answers without leaving you waiting for hours.
When you get stuck, you reach our team by live chat, email or phone. We set up your WhatsApp API and Instagram DM flows ourselves, so we fix most problems before you see them. Ready-made guides in the help center let you move on your own.
Live Chat
Write from inside the panel and get an answer right away. Our average reply time is 2 minutes.
2 min average replyEmail Support
Send longer topics to hello@chatinbox.net. We reply within 4 hours at the latest.
4-hour reply guaranteePhone Support
In an urgent case, call us; the team that knows your setup is on the other end of the line.
Emergency lineWhy This Support Makes a Difference
We Do the Setup
We connect the WhatsApp API and build the first flows together with you. Because of Meta's approval process, going live takes a matter of days; you only manage the result.
We Fix Problems Before You See Them
We monitor the system continuously. If something goes wrong, we step in and close it before you notice.
Our Own Team, Not a Call Center
No outsourced call center. You talk to people from our own team who work with the WhatsApp API and Instagram DM every day.
Ready-Made Guides
The step-by-step guides in the help center let you find the answer to most questions yourself.
Have a Question?
Write to us and our team gets back to you. We can also set up a 15-minute intro call.
How to do it
Step-by-step guides from the help center for this feature:
