Frequently Asked Questions

No, you install nothing. Open it in a browser and log in from a computer or a phone. The panel goes wherever you go.

Yes. All your numbers land in a single inbox. Your team sees the same screen and assigns conversations to people. No message is lost and no customer is forgotten.

WhatsApp Business API, Instagram DM and virtual PBX calls are collected in one panel; website chat is coming soon. Your team does not jump between apps; every conversation is answered from here.

Yes. Who sees which screen and who can do what; you set all of it person by person.

They summarise a long conversation, so the person taking over does not have to read it from the start. They classify what the conversation is about and what the customer wants, which makes it easier to decide which request to answer first.

Role-based access is in place: each team member sees only the conversations, channels and customer details they are authorised for. You decide who can see what. Compliance is assessed together with your organisation's own processes and permissions.

It hides part of sensitive fields such as phone numbers. So even inside the team nobody sees the full value, and the risk of a leak drops.