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WhatsApp Business API

WhatsApp Business API for business messaging

Move your company's WhatsApp messaging onto the official API. Send bulk messages with approved templates and watch delivery status live. We handle the technical setup; you focus on growth.

Short answer

You move your company's WhatsApp messaging onto the official API. You send bulk messages with approved templates and watch delivery status live. We handle the technical setup. Templates go through Meta approval first.

WhatsApp Business API

Template message sent

Hello {{1}}, here are your aftercare steps: {{2}}

Delivered Read

Your templates in one place

siparis_bilgilendirme

Approved

randevu_hatirlatma

Approved

kampanya_ocak

In review

Start the conversation with approved templates

With pre-approved templates you reach the customer first. You do not have to wait for them to write. Order updates, aftercare follow-ups or campaign announcements go out with one click.

  • Draft templates ready for Meta approval
  • Personal fields such as name and order number
  • Templates in more than one language (Turkish, English and others)

Reach thousands of customers in one go

Send your campaign to thousands of contacts with one click. Split your list into segments and give each group its own message. Relevance goes up.

  • Import phone lists from CSV or Excel
  • Filter recipient groups by tag
  • Schedule sends for a later date and time
  • Result summaries after each send

Campaign result summary

2,450

Sent

2,312

Delivered

1,847

Read

75.3%

Read rate

94% delivery rate

Message status tracking

AY

Ahmet Yilmaz

siparis_bilgilendirme

Read
FK

Fatma Kaya

randevu_hatirlatma

Delivered
MD

Mehmet Demir

kampanya_ocak

Sent

See what happened to every message

You see who received your message, who read it and who replied. Delivery, read and reply information sits on one screen.

  • Sent, delivered and read stages
  • Status updates arrive over webhook without delay
  • Error codes tracked, problem numbers managed

File sharing and the green tick badge

Attach a catalogue PDF, a promo video or an image to the chat and share it. The official green tick badge shows customers at first glance that your account is genuine.

  • Share images, videos and documents
  • Official green tick verification badge
  • Automate flows through webhook connections
  • Connect your other business systems through the API
C

Chatinbox CRM

Business account

urun-katalog.pdf

2.4 MB - PDF file

tanitim-video.mp4

8.1 MB - Video

Open WhatsApp Business API today

We set up your official WhatsApp account from start to finish and carry the technical load. Start with a free call.

How to do it

Step-by-step guides from the help center for this feature:

How to get WhatsApp Business API and connect it to Chatinbox The accounts, phone-number conditions and Meta-side steps required for the official WhatsApp Business API — with a clear split between what you do, what Chatinbox handles and what Meta decides. Read guide → Can your existing WhatsApp number move to the API? What it takes to move a number you already use to the official API: two-step verification, the existing app account, what carries over and what does not, and what downtime to expect. Read guide → Meta business verification: steps, documents and where it gets stuck Verifying your business in Meta Business Manager: which documents are asked for, why a legal name that differs from your brand name causes trouble, and what to do after a rejection. Read guide → WhatsApp message template approval: create, submit and fix a rejection Template categories, the most common rejection reasons and how to fix a rejected template. You prepare the template in Chatinbox; Meta decides on approval. Read guide → The WhatsApp 24-hour window: when you can write freely and when you need a template The 24-hour window a customer's message opens, what can be sent inside and outside it, the 72-hour free period for customers who come from an ad, and the three most common misunderstandings. Read guide → Messages not sending or not arriving: a checklist, in order A 6-step check for outgoing messages, where to look when an incoming message is missing, and what the most common WhatsApp error codes mean (131047, 132001, 131026, 130429). Read guide → The WhatsApp verified badge: what an Official Business Account is and how it differs from business verification The difference between the blue verified badge (formerly the green tick) and business verification, Meta's five conditions, the application steps, the 30-day rule after rejection, and free badge versus paid Meta Verified. Read guide → My quality rating dropped or my number got restricted: what happened, what do I do? Meta's quality rating looks at blocks and reports from the last 7 days. What Connected, Flagged and Restricted mean, the 7-day and 24-hour rules, and what to do in order. Read guide → My template was paused or disabled: what do I do? Meta pauses a template whose quality drops to Red: 3 hours, then 6 hours, disabled the third time. What happens during a pause, how it reopens, how a disabled template comes back. Read guide →

All guides →

Let's review your message flow together in 15 minutes

Let's talk about what's scattered across which channel, and see together how your team would use Chatinbox.

We handle the setupWe train your teamYour WhatsApp number stays the same

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