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Integration

Chatinbox Cloud PBX

Connect your phone system to Chatinbox. Every call lands in one stream: who called, how long they talked, which call was missed. We set up the connection. Your team looks after customers from a single screen.

Short answer

Connect your phone system to Chatinbox. Every call lands in one stream: who called, how long they talked, which call was missed. Every incoming and outgoing call is recorded on its own. We set up the connection.

Incoming call

Now

+90 532 *** ** 45
02:34
+90 544 *** ** 12
Missed
+90 505 *** ** 78
01:15

What the PBX connection gives you

Call archive

Every incoming and outgoing call is recorded on its own. You listen to any call later. You export it to a report if you want.

Team visibility

You see in the panel which agent talked to which customer. Open requests and calls waiting for a follow-up sit on the same screen.

Open requests stay visible

Missed calls and customers waiting for a callback stay on the list. You decide who calls whom back, and when.

Flexible API connection

You connect the software you use today to Chatinbox through the API. Your current setup stays as it is.

Role-based access

You decide who can open call recordings and customer details. Each team member sees only the records they are allowed to see. Compliance is handled together with your own processes and permissions.

Control from one screen

Calls and messages meet in the same panel. You manage all communication without switching windows. Your team moves faster.

Ready to bring your phone system into Chatinbox?

Start managing your calls from one screen today.

Request a demo

Let's review your message flow together in 15 minutes

Let's talk about what's scattered across which channel, and see together how your team would use Chatinbox.

We handle the setupWe train your teamYour WhatsApp number stays the same

chatinbox

Looking into Chatinbox? I answer setup, pricing and channel questions right here.