Don't let customers get lost between screens
WhatsApp, Instagram DM, marketplaces, calls and WebChat in one shared inbox. AI summarizes the conversation and drafts a reply; your team hits send.
For clinics and e-commerce sellers.
15-minute intro callWe handle the setupTeam training included
Hair transplant, aesthetic and dental clinics and e-commerce sellers use Chatinbox.
Chatinbox is the workspace where clinics collect patient messages in one shared inbox. WhatsApp Business, Instagram DM, calls and WebChat conversations flow here. AI summarizes the conversation, flags application intent and priority, and drafts a reply. Customer records and role-based access live in the same panel; the appointment screen is on the roadmap. The agent sends the draft; in the automated flows you set up, the bot answers with the messages you defined. See pricing.
Don't deal with the setup yourself
We connect the channels, configure access and show your team how to use it day to day.
What we need from you
What we do
Together with your team
Find the message, understand the conversation, prepare the reply
These seven features are ready to use today. AI does the prep; your team approves the draft.
One shared inbox
See WhatsApp, Instagram, calls, WebChat and marketplace messages on the same team screen.
How it worksConversation summaryAI
Let AI summarize the key points of a long conversation; the consultant picks up right where they left off.
How it worksApplication intent and priorityAI
Let AI flag application intent and conversation priority; the team sees the next step more easily.
How it worksReply draftAI
Let AI place the draft on the agent's screen; your team reviews it and hits send.
How it worksKnowledge base
Add your clinic documents; AI draws on them while drafting replies.
How it worksCanned response library
Give your team a shared library for pricing, location and procedure answers.
How it worksFlow builder
Design communication flows in a visual editor; run repeating steps the same way as a team.
How it worksIs it a fit for your team?
Let's talk through your message flow in a 15-minute intro call.
Book an intro callChannels stay separate, your team's screen stays one
Manage conversations in one shared inbox instead of hunting through separate apps.
WhatsApp Business
Manage messages on a shared screen while keeping your existing WhatsApp number.
ReadyInstagram DM
See Instagram messages in the same place as a team.
ReadyCalls
Track calls in the same team view as messages.
ReadyWebChat
Bring conversations from your website into the inbox.
ReadyTicimax & İkas
Both platform connections are being added to Chatinbox.
Coming soonThe scale of real usage
These numbers show the total message and conversation volume managed through Chatinbox.
90M+
messages managed through Chatinbox
3.4M
conversations managed through Chatinbox
What's new in Chatinbox?
Follow new features, improvements and upcoming integrations in short notes.
In Chatinbox, the AI that produces reply suggestions cannot message your customers; it summarizes the conversation, flags intent and places a draft on the agent's screen. In the automated flows you set up, however, the bot sends the messages you defined without waiting for approval — you decide which flows run. These are two separate things, and we say both out loud. Because in healthcare, control matters as much as speed: your team decides which information reaches the patient, and in what tone. Read about the human–AI division of labor.
