Why won't the flow activate?
Open the flow in the Flow Builder editor, run Akışı Doğrula, clear every listed error, save, then press the Pasif toggle in the toolbar.
Two controls switch a flow on: the play icon in the Flow Builder list and the Pasif toggle in the editor toolbar. Activation runs the last saved version, so clear the amber unsaved dot before you press anything. Akışı Doğrula, inside the gear window, spells out what is broken. If it lists errors, the server will not switch the flow on.
Before you start
- The Flow Builder feature open on your plan. Otherwise the red warning “Bu özellik mevcut planınızda bulunmuyor: FlowBuilder” appears.
- A saved flow. That amber dot in the toolbar means your edits never reached the server.
- The line this flow will serve. You pick the same flow again when you switch the bot on from Hatlar.
Step by step
These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.
Open the flow from the Flow Builder list
Open Flow Builder in the left menu. Double-click the flow row, or press the pencil icon labelled Düzenle.
Clear the Akışı Doğrula errors, then press the toggle
Open the gear window named Ayarlar and press Akışı Doğrula. Fix each line under Hatalar, save your work, then press the Pasif toggle in the toolbar.
See the toolbar badge switch to Aktif
The toggle turns green and reads Aktif. Back in the list the row icon now says Deaktif Et, and the active counter above has gone up by one.
Result checkIf it did not work
Check these
- A red warning that starts “Akis aktif edilemez” means the flow has errors and the server refused to switch it on. In the editor the text follows “Kaydetme hatası:”. Fix the Akışı Doğrula errors, save, then try again.
- The toggle stays clickable while errors exist, but a broken flow does not go live. If another red warning appears, return to the list: a Deaktif Et icon on the row means the flow is live.
- If you get the red warning “Bu özellik mevcut planınızda bulunmuyor: FlowBuilder”, Flow Builder is closed on your plan. Ask the Chatinbox team to open it.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 4 October 2026.
