New Flow Builder and Knowledge Base are live. What changed

Configure a Set Variable node

Writes a fixed value, or an expression that references another variable, into a session variable. An empty name or expression blocks activation.

Short answer

The node produces a value that later steps read. In the value expression you can reference existing variables such as {{__last_input}}. You can join them with plain text. Keep the variable name identical everywhere, because one typo makes the next step read an empty value.

This page also exists in Turkish with the same scope: Türkçe okuyun

Before you start

  • A later step that reads the value: a condition, a switch or a message
  • Both the variable name and the value expression filled in
  • The referenced variable already written at that point

Step by step

These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.

Drag the node onto the canvas

Take the Set Variable node from the tools group in the palette.

Connect it to the previous step

The node does not run without that connection.

Write the variable name

Give it a plain name, such as musteri_tipi.

Enter the value expression

Put in a fixed text or a reference like {{__last_input}}.

Read the value in the test window

Save, open the debug column with the test button and check the variables section.

Result check

If it did not work

Check these

  • An empty variable name gives the node a red ring and the flow will not activate.
  • An empty value expression draws only an orange warning, yet the server still refuses activation.
  • A blank entry means the variable you referenced was not written yet. Compare the step order and the spelling.
  • System variables are ready at every step and need no assignment of their own.

Does this step look different in your panel?

We can review the screen and exact error text together.

Write to support

This guide was checked against the product UI and code inventory on 29 August 2026.

ChatinboxChatinbox

A WhatsApp, Instagram DM and call workspace for clinics and e-commerce sellers. AI suggests; your team sends the draft.

Ask an AI about Chatinbox

G C P

© Chatinbox 2026 · Chatinbox Yazılım Arge ve Teknoloji Limited Şirketi · chatinbox.net

Chatinbox chatinbox

Looking into Chatinbox? I answer setup, pricing and channel questions right here.