Retry failed recipients in bulk
The icon with the red badge in the report drawer re-queues every failed and ambiguous row of the project after a single confirmation.
Bulk retry works on the whole project. The selected run and the phone search do not narrow it. The number on the red badge is the sum of failed and ambiguous rows across every run. Real WhatsApp messages go out once you confirm.
Before you start
- A badge number above zero; at zero the icon is disabled
- Willingness to retry every failed number in the project
- Approved-template sending still enabled for your account
Step by step
These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.
Open the project's delivery report
Click the chart icon on the project row in Projeler.
Click the red-badged icon
It sits at the right end of the filter bar and reads "Hataları tekrar gönder".
Read how many rows will be queued
The window that opens states the count.
Press the retry-all button
Real messages go out after this step.
Verify the result in the green strip
The red badge disappears and the failed counter falls.
Result checkIf it did not work
Check these
- "Yeniden gönderilecek hatalı kayıt bulunamadı." means the rows were queued while you were confirming.
- When "Hatalı kayıtlar yeniden gönderilemedi" appears, nothing was queued. Wait a few minutes and try again.
- Bulk retry does not cure permanent errors. Read the error cards under the failed chip first.
- The action ignores the filters on screen and takes no selection.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
