Review the import summary and invalid numbers
Read Valid, Invalid, File duplicates and Already in list counts. Download the invalid-row report and fix phone numbers.
Read Valid, Invalid, File duplicates and Already in list counts. Download the invalid-row report and fix phone numbers. Before confirming, check that the net record count matches the expected scope.
Before you start
- The correct source file or filter
- Permission to process contact data
Step by step
Open Data Management → import summary
Go to Data Management → import summary from the main menu. Confirm that the selected record matches the task you are about to complete.
Review the import summary and invalid numbers
Read Valid, Invalid, File duplicates and Already in list counts. Download the invalid-row report and fix phone numbers.
Check the result
Before confirming, check that the net record count matches the expected scope.
Result checkIf it did not work
Check these
- If the screen or control is missing, check your user role and whether the feature is enabled for your account.
- If the action does not finish, send the exact on-screen error text to support.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
