View inbound and outbound messages in an execution record
Open Messages and use Inbound and Outbound direction labels. Read timestamps and sender together.
Short answer
Open Messages and use Inbound and Outbound direction labels. Read timestamps and sender together. Confirm that message order matches the conversation transcript.
Before you start
- The correct date and line scope
- Access to analytics or Flow Monitoring
Step by step
Open Flow Monitoring → execution details
Go to Flow Monitoring → execution details from the main menu. Confirm that the selected record matches the task you are about to complete.
View inbound and outbound messages in an execution record
Open Messages and use Inbound and Outbound direction labels. Read timestamps and sender together.
Check the result
Confirm that message order matches the conversation transcript.
Result checkIf it did not work
Check these
- If the screen or control is missing, check your user role and whether the feature is enabled for your account.
- If the action does not finish, send the exact on-screen error text to support.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
