Open the decision screen from the Orders tab
The Siparişler tab in Sohbet Gözetimi only lists orders. Approving and rejecting happen in one place: the Karar ver link opens the Order Approvals screen.
The orders tab is a read-only list, so it carries no approve button. Two links reach the decision screen: the button above the table and the decision link at the end of each row. That strip stays visible even when the list is empty.
Before you start
- Access to the Conversation Supervision screen
- The Integrations plan feature for order data
- At least one order awaiting approval or with a failed cart
Step by step
These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.
Open Conversation Supervision
Open it from the left menu and pick the orders tab.
Read the number beside the label
A plus sign next to it means the list hit its cap.
Find the awaiting-approval row
Look for that wording in the status column.
Click the decision link
The button in the strip above leads to the same screen.
Check the status when you come back
Press refresh; a changed chip means the decision went through.
Result checkIf it did not work
Check these
- An order-service outage message means the count is incomplete. Refresh, then ask us about Integrations if it persists.
- The screen cannot tell an outage apart from a closed plan feature.
- A cap warning means the tab counter is a floor, not the real total.
- The button still works while the tab reports no pending orders.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
