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Download filtered results as CSV or Excel

Filter the campaign recipients, read the count card, then download the file with CSV İndir or Excel İndir. Each download is logged in Export Geçmişi.

Short answer

The Export tab gathers every bulk-send recipient in your account and recalculates the total whenever a filter changes. CSV carries all rows. Excel stops at 50,000 rows, and the server refuses anything larger. Each download is written to the KVKK audit trail.

This page also exists in Turkish with the same scope: Türkçe okuyun

Before you start

  • Export enabled for your account; a closed tenant sees a plain notice box instead of the filters.
  • The Outbound feature in your plan, because every request on this screen goes to the outbound endpoints.
  • At least one send behind the filter; the download cards go grey while the count sits at zero.

Step by step

These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.

Open the Export tab under Veri Yönetimi

Open Veri Yönetimi from the left menu. Switch to the Export tab. The heading reads Export Manager.

Narrow the filters and pick a format

Fill in Şablon, Data Listesi, Sonuç and the two date fields. Read the unique-number figure on the count card. Click CSV İndir for every row, or Excel İndir for an .xlsx file.

Confirm the new row in Export Geçmişi

Scroll to the Export Geçmişi table at the bottom. Look for a row of type 'Filtreli dışa aktarma' with format CSV or XLSX. Press Yenile if it is missing.

Result check

If it did not work

Check these

  • A count of zero disables all three export cards. Widen the date range or drop a filter chip.
  • "Excel için veri çok büyük. CSV formatını kullanın (CSV tüm satırları içerir)." means the Excel download would pass its 50,000-record limit; Export Geçmişi records the job as "Başarısız (INV-OB-058)". Run the same filter through CSV İndir.
  • A calm notice box means export is off for the account; a red band quoting your plan means Outbound is missing. Ask your administrator.
  • A red band reading "Firma hesabı pasif; bu özellik kullanılamıyor." means your firm account has been deactivated. Write to support to have it reopened.

Does this step look different in your panel?

We can review the screen and exact error text together.

Write to support

This guide was checked against the product UI and code inventory on 4 October 2026.

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