Set working hours and time zone
On the Çalışma Saatleri tab of the Ayarlar screen one start time and one end time apply to the whole week. Pick the time zone here too.
The panel keeps no separate range per day. The range you enter applies to every day you have not marked as closed. The Saat Dilimi list offers eight entries and opens on Türkiye. On flow lines, a message arriving outside that range gets the automatic out-of-hours reply. That reply goes to the same chat at most once every 12 hours. Lines bound to the AI assistant ignore working hours and answer at any time.
Before you start
- A panel session signed in with a company account
- Your weekly opening and closing time
- One of the eight listed time zones
Step by step
These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.
Open the Ayarlar screen
Go to Ayarlar from the left menu.
Switch to the Çalışma Saatleri tab
It sits second in the vertical tab list and shows only in a company session.
Enter the start and end time
The screen opens on 09:00-18:00; type your own hours.
Pick the time zone
Choose the city you work in from the list.
Save and check the badge
Once the record lands, the grey badge turns into a green Aktif badge.
Result checkIf it did not work
Check these
- A "Çalışma saatleri kaydedilemedi" line means the values never reached the server. Check the fields and press Kaydet again.
- If the badge still reads Yapılandırılmamış, the record did not go through.
- Stay on the page until the green notice appears.
- No Çalışma Saatleri tab means your session is not tied to a company account.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 4 October 2026.
