Set working hours and time zone
On the Working Hours tab of the Settings screen one start time and one end time apply to the whole week. Pick the time zone here too.
The panel keeps no separate range per day. The range you enter applies to every day you have not marked as closed. The time zone list offers eight entries and opens on Turkey. Messages arriving outside that range get the automatic out-of-hours reply.
Before you start
- A panel session signed in with a company account
- Your weekly opening and closing time
- One of the eight listed time zones
Step by step
These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.
Open the Settings screen
Go to Settings from the left menu.
Switch to the Working Hours tab
It sits second in the vertical tab list and shows only in a company session.
Enter the start and end time
The screen opens on 09:00-18:00; type your own hours.
Pick the time zone
Choose the city you work in from the list.
Save and check the badge
Once the record lands, the grey badge turns into a green Active badge.
Result checkIf it did not work
Check these
- A save error means the values never reached the server. Check the fields and press save again.
- If the badge still reads not configured, the record did not go through.
- Stay on the page until the green notice appears.
- No Working Hours tab means your session is not tied to a company account.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
