Review products, variants and a multi-line cart
One line on the card carries the product, variant, stock code, quantity and amount. A cart with several products adds an indented block of numbered lines.
On a multi-product cart, the top line of the card shows the first line only. The rest of the cart sits in the indented block right below it, where every line carries its own number, product, variant, quantity and line total. Read that block before you approve.
Before you start
- An order request visible in the list; clicking the card is enough to select it.
- The Integrations feature active on your plan, otherwise the card never loads.
- A known payment type for the total line: the server skips the total while payment type is empty.
Step by step
These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.
Open the record whose cart you will read
Switch to the Siparişler tab in Sohbet Gözetimi and find the card whose cart you want to read. The card shows the whole cart right on that tab.
Read the cart lines one by one
The top line carries product name, variant, stock code, product number, quantity and amount. An indented block underneath means the cart holds more than one product. Read every numbered line in that block.
Compare the total line against the line amounts
Look at "Toplam (kargo/ödeme ücreti dâhil)" at the bottom of the block. Shipping does not appear as a separate item. Do not approve while the line amounts and that total disagree, and settle the cart with the customer first.
Result checkIf it did not work
Check these
- No indented block means the cart holds a single product. If you expected a second item, settle the cart with the customer before approving.
- If the "Fiyat değişti" box opens after Onayla, quoted and current prices appear side by side. Choose Yeni fiyatla gönder, Reddet or Vazgeç.
- If an amber banner with a product-validation sentence containing "Sipariş onaylanmadı" appears without a "Fiyat değişti" box, there is no new-price button. The opening words give the reason: the code did not resolve to a single product, the product's current details could not be read, or the store service could not be reached. The record stays in Onay Bekliyor; settle the product with the customer, reject the request, or write to us when the store connection is the problem.
- A multi-product basket can be approved only when direct order writing is on for your store. Otherwise approving shows "Bu sepette birden fazla ürün var ve bu mağaza için doğrudan sipariş yazımı açık değil — şimdilik onaylanamaz."; reject the request or write to us. When it is on and the other checks pass, the approval goes through and an amber banner starting "Sipariş onaylandı ve mağazaya otomatik yazım sırasına alındı." appears; no link is sent, and the badge normally turns Tamamlandı once the order is written to the store. If the banner says "Sipariş onaylandı ama mağazaya otomatik yazılamıyor", do not key the order into Ticimax yourself; write to us.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 4 October 2026.
