New Flow Builder and Knowledge Base are live. What changed

Rotate or revoke the webhook API key

Rotate gives the old key a 24-hour grace window and shows the new one once. Revoke shuts the landing webhook intake down completely.

Short answer

Both buttons sit on the same card but land differently. Rotate mints a new key. The old one keeps accepting leads for 24 hours. Revoke closes the channel. Your field map stays, yet reopening the channel needs a brand-new key.

This page also exists in Turkish with the same scope: Türkçe okuyun

Before you start

  • An active key already on the card
  • For a rotation, access to update your landing page within 24 hours
  • For a revoke, a decision that accepts the lead flow stopping

Step by step

These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.

Open the API key card

Click the landing webhook link on the Settings page.

Press rotate or revoke

The card sits first in the left column of that page.

Read the confirmation dialog

It spells out the 24-hour window, or the closed channel.

Continue with the yes option

Use cancel to back out.

Check the result on the card

A rotation shows an old-key badge; a revoke returns the generate button.

Result check

If it did not work

Check these

  • A notice about another tab means your action did not apply. Press the button again after the reload.
  • If the landing page keeps the old key, lead intake stops when the 24 hours run out.
  • Install the new key before then and watch the badge disappear.
  • A revoked key never comes back. Mint a fresh one to reopen the channel.

Does this step look different in your panel?

We can review the screen and exact error text together.

Write to support

This guide was checked against the product UI and code inventory on 29 August 2026.

Chatinbox chatinbox

Looking into Chatinbox? I answer setup, pricing and channel questions right here.