Configure a Collect Order Information node
Select the name, phone, address and payment fields to collect. Set their order and the message used for a missing answer.
Select the name, phone, address and payment fields to collect. Set their order and the message used for a missing answer. Confirm in Simulation that the flow does not continue to the order step until required fields are complete.
Before you start
- The correct flow to edit
- Permission to change the flow
Step by step
Open Flow Builder → Collect Order Information node
Go to Flow Builder → Collect Order Information node from the main menu. Confirm that the selected record matches the task you are about to complete.
Configure a Collect Order Information node
Select the name, phone, address and payment fields to collect. Set their order and the message used for a missing answer.
Check the result
Confirm in Simulation that the flow does not continue to the order step until required fields are complete.
Result checkIf it did not work
Check these
- If the screen or control is missing, check your user role and whether the feature is enabled for your account.
- If the action does not finish, send the exact on-screen error text to support.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
