Select the business sector
Open the Sector card on the Basics tab of the Settings screen, pick the option closest to your business and press the Save button.
The sector list holds nine options. Pick the one that matches your main customer flow, then press Save. The choice personalises template and content suggestions. It changes nothing about the way the bot replies.
Before you start
- A panel session signed in with a company account
- One of the nine listed options
- A choice that differs from the stored sector; the same value cannot be sent
Step by step
These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.
Open the Settings screen
Click Settings at the bottom of the left menu.
Scroll to the Sector card on the Basics tab
That tab opens on its own.
Pick the sector from the drop-down
Choose the option that matches your business.
Press Save
The button only becomes active when the selection changes.
Watch for the green notice
It appears above the card and disappears after three seconds.
Result checkIf it did not work
Check these
- A greyed-out Save button means you picked nothing, or the stored sector is still selected.
- If a load or save error box appears, reload the page and try again.
- When the message carries a code in square brackets, pass that code to support unchanged.
- An empty Basics tab means your session is not tied to a company account.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
