New Flow Builder and Knowledge Base are live. What changed

Mark an AI detection as correct, incorrect or hidden

The AI Tespiti İçin Geri Bildirim section of the drawer holds three buttons: Doğru tespit, Yanlış tespit and Daha sonra gösterme.

Short answer

Feedback is collected to measure how well the classification performs. A correct detection saves in one tap. A false detection forces you to choose the correct label. An unlabelled mark adds nothing to the measurement. Hiding a record deletes nothing; it only drops out of the default view.

This page also exists in Turkish with the same scope: Türkçe okuyun

Before you start

  • Access to the Konuşma Analizi screen
  • An open record detail; the buttons live only in the drawer
  • The correct label for a false detection; the list offers seven options

Step by step

These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.

Open the record detail

Press İncele on the row on the Konuşma Analizi screen.

Read the AI finding text

Do not mark anything before you read the reason badges.

Scroll to the feedback heading

Find the feedback section inside the drawer.

Choose one of the three buttons

For a false detection, pick the correct label from the list and press Kaydet.

Watch for the saved-feedback line

A line appears under the buttons and a badge is added to the table.

Result check

If it did not work

Check these

  • A false detection never saves without a label; the save button stays disabled until you pick one.
  • After you hide a record it leaves the list.
  • Tick the completed-records box at the top to bring it back.
  • "[INV-AS-002]" means the row dropped out of the refreshed list; close the drawer and open it again.

Does this step look different in your panel?

We can review the screen and exact error text together.

Write to support

This guide was checked against the product UI and code inventory on 29 August 2026.

Chatinbox chatinbox

Looking into Chatinbox? I answer setup, pricing and channel questions right here.