Download analysis results as CSV
Set your filters first, then press the CSV download button. The file carries every matching record, not just the rows drawn in the table.
The export pulls the full list from the server with the current filter set; the cap is 5000 lead rows and 5000 risk rows. The file takes the date choice on screen; the page first opens on Son 7 Gün, so pick Tarih: Tümü for older records. It has ten columns: Müşteri, Tip, Etiket, Öncelik Skoru, AI Güveni (%), Temsilci, Hat, Son Mesaj, Durum and AI Gerekçesi. Fields are separated by semicolons and the file carries a UTF-8 byte order mark, chosen for Turkish Excel installs. Customer names and personal data fields stay masked in the file.
Before you start
- Access to Conversation Analysis, with the scope you want already set in the filter bar
- A browser that is allowed to download files; the file is saved on your own computer
- A spreadsheet program that reads semicolon-separated files
Step by step
These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.
Narrow the scope with the filter bar
Set the date, agent and line choices on the Konuşma Analizi screen; the date default is Son 7 Gün. The file follows the date, agent, line and Tamamlananları göster choices. Clear any selected lead or risk card before exporting. A card filter applies only to its own side; the other side comes into the file in full. Use the Tip column to separate lead and risk rows.
Press the "CSV indir" button
Click "CSV indir" in the filter bar. The button stays disabled while it reads "Hazırlanıyor…", and the browser starts the download once the file is ready.
Compare the row count in the notice with the file
A notice at the bottom reports the downloaded row count. The file name starts with konusma-analizi and carries the company number and the download date. Open it: a truncation note on the first line means the lead or risk side hit the 5000-row cap. With a card filter active, this note may not appear.
Result checkIf it did not work
Check these
- A first line starting "# Dışa aktarma" means the lead or risk side hit the 5000-row cap, and the file does not carry all rows of that side. Pick a shorter date option, or narrow the file by picking a Temsilci or a Hat.
- If the export fails with code [INV-AS-006], press the button again. When it keeps failing, retry with a narrow date range.
- The file may hold more rows than the table. The table draws at most 150 rows, while the file takes up to 5000 matching lead records and up to 5000 matching risk records.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 4 October 2026.
