Manually complete an order entered in Ticimax
Keyed the order into Ticimax yourself? Close that row on the Sipariş Onayları screen with the “Ticimax’a elle girdim” button. No message reaches the customer.
This is not an approval. The approve button builds a cart and sends the customer a payment link. Manual completion only closes the Chatinbox record and sends nothing. The Ticimax order number is required. Once the record closes, the customer can place a new order.
Before you start
- The order already keyed into Ticimax, with its number in hand
- A row still awaiting approval
- The Integrations feature on your plan
Step by step
These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.
Reach the Order Approvals screen
Press the decision link on the Siparişler tab in Sohbet Gözetimi.
Find the right row
This screen is not in the left menu; that link is the only way in.
Press the manual-entry button
The clipboard icon is labelled "Ticimax'a elle girdim".
Type the order number
The field expects the number alone; leave out names, phone numbers and spaces.
Close the record and check the badge
The badge reads manually completed, the icons disappear and the pending counter drops.
Result checkIf it did not work
Check these
- A missing button means the row is no longer awaiting approval. An expired record cannot be closed this way.
- An approved row may already have sent the customer a payment link. Talk to the customer first.
- If the row is nowhere in the list, tick the box that shows expired records.
- A yellow bar after closing means the row changed while you were reading it. Refresh and send the number again.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
