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Create and save a follow-up sequence

Save the stages of a follow-up sequence. Sending is not active yet: the editor stores slug, stages and A/B share; no message reaches the lead.

Short answer

Sending is not active yet: this editor saves the stages of a follow-up sequence, but no message goes to a lead who stopped replying. The editor has no card on the Ayarlar page, and no link in the panel leads to it. When the page opens, the amber box at the top says sending is not active. Ticking "Sequence aktif" does not start sending either. There is no new-sequence button: the screen edits the first sequence and, if none exists yet, creates it on your first save. Changing the sequence slug and saving creates a new sequence. The slider sets the drip share, and the remainder goes to the control group.

This page also exists in Turkish with the same scope: Türkçe okuyun

Before you start

  • A signed-in tenant session; no panel link leads to the editor, so write to the support team to open it
  • A template slug per stage; it starts lowercase and takes a-z, 0-9, hyphen or underscore
  • Stage delays adding up to 30 days or less, across five stages at most

Step by step

These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.

Open the Follow-Up Sequence editor

The Ayarlar page no longer shows a card for this editor, and no link in the panel leads to the page. Write to the support team to open it. The amber box at the top of the page reads "Henüz aktif değil: bu ekran takip aşamalarını yalnızca kaydeder. Müşteriye mesaj gönderilmez."

Enter the slug, the stages and the split

Type a lowercase name into Sequence Slug, for example post-roadshow. Give every row of the Stages table a delay in days and a template slug. Use the "+ Stage ekle" link for another row. Set the drip share with the slider. The "Sequence aktif (enabled)" tick only stores the setting; sending is not active yet, so no message goes out.

Verify the stage count and total delay in the summary

Press Kaydet and wait for the green "Kaydedildi." box. The summary left of the button reads like "3 stage · toplam delay: 12 gün · A/B 50%/50%".

Result check

If it did not work

Check these

  • A red box after Kaydet names the reason. The three common ones are slug shape, an empty stage list and a total delay above 30 days.
  • "Çap aşımı: kümülatif pencere max 30" under a stage means the running total broke the limit, not that one stage. Lower the delay on an earlier stage.
  • An amber "TEST MODE aktif" banner at the top means delays count as minutes, not days. Ask for that mode to be switched off before you go live.

Does this step look different in your panel?

We can review the screen and exact error text together.

Write to support

This guide was checked against the product UI and code inventory on 4 October 2026.

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