Choose how duplicate records are handled
Pick one of the four cards under Mevcut Kayıtlar İçin İşlem. Your choice applies to rows whose number already exists in the target list.
You decide what happens when a number already sits in the target list. "Add new numbers only" leaves existing records untouched. "Make all sendable again" reopens old records and refreshes their fields. "Update fields only" refreshes values but adds nothing. "Custom" splits those two behaviours into separate checkboxes.
Before you start
- A selected target list
- A mapped phone column, because matching runs on the number
- Name and e-mail mapped too, if you want to refresh those fields
Step by step
These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.
Reach the mapping step
Press Veri İçe Aktar in Veri Yönetimi and move to wizard step 2.
Scroll to Mevcut Kayıtlar İçin İşlem
The four options are stacked as cards below Hedef Liste in the right column.
Select one of the four behaviours
The line under each card states what that option touches.
Tick the boxes if you chose Özel ayarlar
One box covers sendability, the other the field update.
Compare the two counters on the summary
Move to step 3; Eklenecek and Güncellenecek shift with the card you picked.
Result checkIf it did not work
Check these
- On a brand-new list Listede Var is always zero and the card changes nothing.
- A zero on an existing list simply means no number matched.
- A failed Listede Var check may leave that count short. The server still removes duplicates.
- Choosing Özel ayarlar and ticking neither box leaves existing records alone. Tick at least one.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
