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Configure a Product Code Lookup node

The Product Code Lookup node reads the product code out of the customer message and answers with a Ticimax card. Set the code type, result variable and exits.

Short answer

A customer arriving from an ad often writes nothing but "4646". This node pulls that code out of the message and queries Ticimax; the name, lowest sellable price, colors in stock and their sizes go out as one card. The card format is fixed, and the node runs no AI. A message with no code is left alone.

This page also exists in Turkish with the same scope: Türkçe okuyun

Before you start

  • An account with the Ticimax connection in place; the "Sağlayıcı" field is locked to ticimax.
  • Flow Builder in the left menu and permission to edit the flow.
  • A stock code or barcode that really exists in the Ticimax catalog, for the trial run.

Step by step

These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.

Open the flow and drop in the Ürün Kodu Arama node

Double-click the flow row in the Flow Builder list. Open the "Aksiyon" heading in the "Node'lar" palette on the left. Drag the "Ürün Kodu Arama" tile onto the canvas. You may place it at the very start of the flow, because messages without a code skip it.

Set the code type and the result variable

Leave Otomatik selected in the "Kod Tipi" list. Pick Stok Kodu (SKU), Barkod or Ürün Kartı ID if your catalog uses a single format. "Sonuç Değişkeni" is named product_result by default, and later steps read it as {{product_result.name}}. Leaving "Bulunamadı Mesajı" and "Hata Mesajı" empty sends the built-in wording.

Wire the three exits and see a clean validation list

Connect the BULUNDU, BULUNAMADI and HATA exits to a step each. Save, then press "Akışı Doğrula" under "Ayarlar". No "Urun arama dali ... baglantisiz" line should remain in the warning list.

Result check

If it did not work

Check these

  • A message with no code passes on quietly through the default exit. The flow ends there if that exit is empty. Wire the default exit to a step as well.
  • An unwired BULUNAMADI branch leaves a customer with a wrong code waiting. "Akışı Doğrula" lists this as a warning. Connect the branch to a message node.
  • You cannot rewrite the card text, because its format is fixed. Add your own message node on the BULUNDU branch for different wording.

Does this step look different in your panel?

We can review the screen and exact error text together.

Write to support

This guide was checked against the product UI and code inventory on 29 August 2026.

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