Configure an Order Status node
Select the variable containing the order number and edit the status message shown to the customer.
Short answer
Select the variable containing the order number and edit the status message shown to the customer. Use a valid order to confirm its status and a missing order to confirm the error path.
Before you start
- The correct flow to edit
- Permission to change the flow
Step by step
Open Flow Builder → Order Status node
Go to Flow Builder → Order Status node from the main menu. Confirm that the selected record matches the task you are about to complete.
Configure an Order Status node
Select the variable containing the order number and edit the status message shown to the customer.
Check the result
Use a valid order to confirm its status and a missing order to confirm the error path.
Result checkIf it did not work
Check these
- If the screen or control is missing, check your user role and whether the feature is enabled for your account.
- If the action does not finish, send the exact on-screen error text to support.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
