Delete a record or a list

One record needs two clicks: the bin icon, then the Emin misin? prompt. A whole list goes from the bin in the Listeler table and cannot be undone.

Short answer

The two delete paths do not behave alike. On a record, the bin icon turns into an "Emin misin?" prompt that disarms itself after three seconds. On a list, the browser's own confirm box opens and names the list. Both leave the panel for good and cannot be undone. To have the personal data of a deleted list erased from Chatinbox's servers as well, write to the Chatinbox team.

This page also exists in Turkish with the same scope: Türkçe okuyun

Before you start

For a single record, a list with the status Hazır; on any other status the row delete column is not drawn
The name of the list you mean to remove, since the confirm box shows it
The Listeler tab enabled on your account

Step by step

These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.

Go to the right delete surface

Open Veri Yönetimi (Data Management) in the left menu and stay on the Listeler tab. For one record, double-click the list row to open its records window. For a whole list, stay on the Listeler table.

Press the bin icon, then confirm a second time

For a record, press the bin on its row and click the "Emin misin?" prompt that replaces it. For a list, press the bin in the "İşlem" column and accept the browser confirm.

Read the counters that changed

After a record delete, the "N kayıt" figure at the top of the window drops by one and the row goes. After a list delete, that row leaves the Listeler table. Confirm whichever applies before you close the screen.

Result check

If it did not work

Check these

The "Emin misin?" prompt clears itself after three seconds. Press the bin again and click the prompt straight away.
"Kayıt bulunamadı (başka bir kullanıcı silmiş olabilir). Liste yenilendi." means someone removed the record first. The list refreshes itself; reopen the window only if the row is still showing.
"Liste silinemedi" means the server refused the delete. Reload the page and try once more; if it repeats, send the exact message to the Chatinbox team.
If a deleted list stays among a project's targets, no new send can start from that project and the panel reads "Bir hedef liste bulunamadı (silinmiş olabilir). Liste seçimini güncelleyin." Before deleting, remove the list from the project's targets in Projeler.

Does this step look different in your panel?

We can review the screen and exact error text together.

Write to support

This guide was checked against the product UI and code inventory on 4 October 2026.