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Configure a Size Advice node

The Size Advice node reads height and weight from the message and suggests one size from the built-in chart. Anything outside the chart goes to an agent.

Short answer

Sizing is one of the most repeated questions in a sales chat, and a wrong answer means a return. This node reads the measurements out of the message; with both in hand it answers at once, and with one missing it asks only for that one. A measurement given in an earlier message is not forgotten. Weight decides the size, and the chart covers 45 kg to 122 kg.

This page also exists in Turkish with the same scope: Türkçe okuyun

Before you start

  • An input variable holding the measurements; the default __last_input is the customer's last message.
  • A Temsilciye Aktar node to receive the TEMSİLCİYE branch.
  • Flow Builder in the left menu and permission to edit the flow.

Step by step

These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.

Add the node and check the measurement variable

Open the flow in the editor. Drag the "Beden Önerisi" tile from the "Aksiyon" heading onto the canvas. Click the node and check that "Ölçü Değişkeni" in the right panel reads __last_input. Type your own variable name if an earlier step already collected the measurements.

Write the prompt and advice texts

Put a sentence asking for height and weight together into "Ölçü İsteme Mesajı". "Sadece Boy Sorusu" and "Sadece Kilo Sorusu" are used only for the part that is still missing. The {{size}} placeholder in "Beden Önerisi Mesajı" is replaced by the suggested size. An empty "Temsilciye Aktarma Mesajı" makes the node exit silently and lets the handoff node speak.

Try the suggested size and the handoff branch in a test

Save with Ctrl+S, then press the test button in the toolbar. Type "165 boy 68 kilo" and the bot should name a size. Check size_advice and size_advice_reason in the "Hata Ayıklama" column. Press "Yeniden başlat", type "130 kiloyum", and the run should take the TEMSİLCİYE branch.

Result check

If it did not work

Check these

  • An unwired TEMSİLCİYE branch drops a customer the chart cannot size. "Akışı Doğrula" reports this as a warning. Connect the branch to a Temsilciye Aktar node.
  • Below 45 kg, above 122 kg, and body-shape remarks such as "göbeğim var" get no size. That is deliberate caution rather than a fault, and the customer goes to an agent.
  • Deleting {{size}} from "Beden Önerisi Mesajı" leaves the customer without a size. Keep that placeholder inside the sentence when you reword it.

Does this step look different in your panel?

We can review the screen and exact error text together.

Write to support

This guide was checked against the product UI and code inventory on 29 August 2026.

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