Configure a Subflow node
The Subflow node calls another flow from inside this one. Pick the target flow, map the input and output variables, then wire both exits.
Keep a repeated sequence in one flow instead of redrawing it in every flow. The Subflow node calls that flow and waits for it to return. Variables do not travel on their own: only the fields you map reach the subflow, and only mapped results come back. A chain deeper than five levels ends the conversation with an error.
Before you start
- Flow Builder in the left menu; if the item is missing, your plan does not include this screen.
- The subflow you want to call, already created in the same account.
- A Başlangıç (start) node inside that subflow, or the call takes the HATA (error) exit.
Step by step
These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.
Open the flow in the editor and add the Alt Flow node
Open Flow Builder from the left menu. Double-click the flow row in the list. Find the "Aksiyon" heading in the "Node'lar" palette on the left. Drag the "Alt Flow" tile onto the canvas; the palette only works by dragging, and clicking adds nothing.
Pick the target flow and map the variables
Click the node. Choose the flow you want to call under "Hedef Flow" in the right panel. The flow you are editing is never listed, and inactive flows carry a "(pasif)" tag. Under "Girdi Eşleme", type the parent variable on the left and its subflow name on the right. Add one "Çıktı Eşleme" row for every result you want back.
See the target number on the node and both exits wired
The node body drops the "Flow seçiniz" text and shows "Flow #" with the target number. Connect the TAMAMLANDI and HATA exits to a step each. Save with Ctrl+S.
Result checkIf it did not work
Check these
- With no target picked, the node gets a red ring and the message "Hedef flow seçilmedi". The flow cannot go live in that state. Pick a flow from the list.
- Empty variables inside the subflow mean the mapping is short. Nothing crosses over unmapped. Add the missing row with "+ Girdi Ekle".
- A chain deeper than five subflows ends the conversation with an error and hands it to an agent. Shorten the chain.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
