View and delete uploaded documents
Review the document name, type and processing status. Open the target document menu, select Delete, and recheck its name.
Review the document name, type and processing status. Open the target document menu, select Delete, and recheck its name. Confirm that the document leaves the list. Retest answers that depended on it.
Before you start
- The document, URL or question-and-answer text
- Access to Knowledge Base
Step by step
Open Knowledge Base → Documents
Go to Knowledge Base → Documents from the main menu. Confirm that the selected record matches the task you are about to complete.
View and delete uploaded documents
Review the document name, type and processing status. Open the target document menu, select Delete, and recheck its name.
Check the result
Confirm that the document leaves the list. Retest answers that depended on it.
Result checkIf it did not work
Check these
- If the screen or control is missing, check your user role and whether the feature is enabled for your account.
- If the action does not finish, send the exact on-screen error text to support.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
