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Save clinic contact and social-media details

On the Klinik Bilgileri page fill in the clinic name, phone, website, Instagram, Facebook, city and address boxes, then press Kaydet.

Short answer

Values from this page reach WhatsApp templates through fields such as {{clinic.name}} and {{clinic.phone}}. The Klinik İletişim section holds seven boxes, and none of them is an e-mail address. Write the phone in E.164 form. New messages pick up the change within five minutes.

This page also exists in Turkish with the same scope: Türkçe okuyun

Before you start

  • A signed-in tenant account; the card sits on the Ayarlar > Temel Bilgiler tab.
  • The clinic phone in E.164 form, for example +90 545 343 09 09.
  • Public business links: an https website, an Instagram page and a Facebook page.

Step by step

These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.

Open the Klinik Bilgileri page

Open Ayarlar from the left menu. Scroll to the bottom of the Temel Bilgiler tab. Click the "Klinik Bilgileri" card.

Fill in the Klinik İletişim boxes

Complete Klinik Adı, Telefon, Web Sitesi, Instagram, Facebook, Şehir and Adres. Leave out any private personal account. Press Kaydet at the bottom of the page.

Read the updated_at value in the save notice

The green notice reads "Klinik bilgileri kaydedildi (updated_at: ...)". The "Son güncelleme" value beside Kaydet refreshes too.

Result check

If it did not work

Check these

  • Do not look for an e-mail box: the section only takes name, phone, website, Instagram, Facebook, city and address. Put the e-mail address in the template text instead.
  • "[INV-BE-001] Kaydetme başarısız" means the server did not answer. Wait a few seconds and press Kaydet again; your typing stays in the form.
  • If a message still carries the old phone number, the cache has not expired yet. Wait five minutes and check with a new message.

Does this step look different in your panel?

We can review the screen and exact error text together.

Write to support

This guide was checked against the product UI and code inventory on 29 August 2026.

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