New Flow Builder and Knowledge Base are live. What changed

Save clinic contact and social-media details

Enter clinic name, phone, email, address and business social accounts. Do not add a private personal account.

Short answer

Enter clinic name, phone, email, address and business social accounts. Do not add a private personal account. After saving, confirm that phone, address and links are correct in the contact preview.

This page also exists in Turkish with the same scope: Türkçe okuyun

Before you start

  • The correct business or connection record
  • Administrator permission

Step by step

Open Settings → Clinic Details

Go to Settings → Clinic Details from the main menu. Confirm that the selected record matches the task you are about to complete.

Save clinic contact and social-media details

Enter clinic name, phone, email, address and business social accounts. Do not add a private personal account.

Check the result

After saving, confirm that phone, address and links are correct in the contact preview.

Result check

If it did not work

Check these

  • If the screen or control is missing, check your user role and whether the feature is enabled for your account.
  • If the action does not finish, send the exact on-screen error text to support.

Does this step look different in your panel?

We can review the screen and exact error text together.

Write to support

This guide was checked against the product UI and code inventory on 29 August 2026.

Chatinbox chatinbox

Looking into Chatinbox? I answer setup, pricing and channel questions right here.