Use variables correctly in bot messages
Fields in curly braces fill themselves from the product. Delete a required one and the save is refused; Preview tells you whether the spelling holds.
Fields such as {baslik} and {fiyat} fill with real product data at send time. The screen offers no clickable list of fields. You copy the names from the wording already in the card. Every save passes a server check. The reason is printed under the card.
Before you start
- Access to the Bot Mesajları screen
- Correct field spelling
- Pasting as plain text
Step by step
These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.
Open the Bot Mesajları screen
Go there from the left menu and find the card you will edit.
Note the field names in the card
The hint under the boxes gives example field names.
Write the field inside curly braces
Close both braces and leave no space inside them.
Press the save button
The server runs the check.
Confirm Preview swaps it for a value
A raw field name means your text was never saved.
Result checkIf it did not work
Check these
- A deleted required field stops the save. Put the field back into the text.
- An unknown-field warning also lists the fields this message accepts.
- For an unclosed brace, complete the pair and save again.
- Formatted copies carry invisible characters and the save is refused.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
