Read Conversation Supervision summary cards
Four cards at the top report the current load as numbers. The cards only count; the tab strip above them, not a card, switches the list.
The cards answer how much is waiting before you open any tab. A small line under each number says what that number counts. A dash means the value never arrived. A plus sign means the number is a floor, not a total. The badge in the top right marks when the data was pulled.
Before you start
- A working order service, or the orders card shows a dash
- Measurement started; the queue fills forward, not backward
Step by step
These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.
Open the Sohbet Gözetimi screen
Open Sohbet Gözetimi (Conversation Supervision) from the left menu; data refreshes every 30 seconds.
Read the four cards left to right
In order they read Dikkat bekleyen (awaiting attention), Bugün bot cevapladı (bot replies today), Sipariş (orders) and Çözüldü (resolved).
Read the small line under each number
Under Dikkat bekleyen, for example, the line reads like "3 yeni · 1 görüldü" (3 new, 1 seen).
Check the time on the live badge
If the time does not move after you press Yenile (Refresh), the round never finished.
Result checkIf it did not work
Check these
- A dash instead of a number means the data never arrived. Press Yenile (Refresh) and watch the badge time move.
- If the Sipariş (orders) card says the service is not responding, only that number is missing.
- The order list and its count live on the Siparişler tab. The number beside the tab name counts records awaiting approval or carrying a cart error.
- A number written as 12+ means the list hit its limit. Open that tab and read the warning band.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 4 October 2026.
