Download the send report as CSV
Select the correct send run and an optional status filter. Use CSV to download the filtered rows.
Short answer
Select the correct send run and an optional status filter. Use CSV to download the filtered rows. Confirm that phone, status, error and time columns match the on-screen report.
Before you start
- An opted-in target list and the correct WhatsApp line
- An approved message template
Step by step
Open Projects → Report
Go to Projects → Report from the main menu. Confirm that the selected record matches the task you are about to complete.
Download the send report as CSV
Select the correct send run and an optional status filter. Use CSV to download the filtered rows.
Check the result
Confirm that phone, status, error and time columns match the on-screen report.
Result checkIf it did not work
Check these
- If the screen or control is missing, check your user role and whether the feature is enabled for your account.
- If the action does not finish, send the exact on-screen error text to support.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
