Restore bot messages to approved defaults
Varsayılana dön (Restore default) only fills the boxes with the approved text. The bot keeps the old wording until you press Kaydet.
Going back to the approved default takes two actions, not one. Varsayılana dön (Restore default) fills the boxes and stops there, leaving the change on screen only. Customers keep getting the custom wording until you press Kaydet. The button itself appears only on cards carrying the “özelleştirildi” (customised) badge.
Before you start
- An “özelleştirildi” (customised) badge next to the card title
- Box text that differs from the default, since an identical text hides the button
- Acceptance that your current custom wording leaves the boxes
Step by step
These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.
Find the customised template
Open the Bot Mesajları screen. Cards with an “özelleştirildi” badge beside the title carry a Varsayılana dön button in their top right corner.
Press Varsayılana dön, then Kaydet
Click Varsayılana dön. The boxes fill with the approved text and the button itself disappears. What you see is still a draft, so press Kaydet (Save) to put it in force.
Check that the bubbles show the default wording
After saving, a short “kaydedildi” badge lights up and the bubbles on the right render the default text. The amber note beside the preview clears at the same time.
Result checkIf it did not work
Check these
- A missing Varsayılana dön button means the template already runs on the default, or the boxes match it exactly.
- Refreshing the page before you save throws the draft away. The bot then carries on with the old custom wording.
- Changed your mind after saving? The Geri al (Undo) button on the same card brings the previous version back.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
