Set closed days in working hours
Press a day button in the Kapalı Günler row on the Çalışma Saatleri tab. On flow lines a red day counts as out of hours all day long.
The Kapalı Günler row shows seven day buttons. Press a day to turn the button red, and press it once more to clear the mark. On flow lines a closed day ignores the hour range, and every message that day counts as out of hours. The out-of-hours reply goes to the same chat at most once every 12 hours. Lines bound to the AI assistant ignore closed days and answer at any time. If you never saved working hours, the screen opens with Cumartesi and Pazar marked; no day counts as closed until you press Kaydet.
Before you start
- A panel session signed in with a company account; the Çalışma Saatleri tab is hidden in ops mode
- A decision on which weekdays you never work
- The Başlangıç Saati and Bitiş Saati values in the same form; closed days are stored together with them
Step by step
These screens sit inside the Intent AI section. Sign in, open Intent AI; the menu names below are in that section's left menu.
Open Ayarlar > Çalışma Saatleri
Go to Ayarlar from the left menu. Switch to the Çalışma Saatleri tab and find the Kapalı Günler heading. Seven day buttons sit underneath.
Press the button for each closed day
Click every day you stay shut. A selected day turns red and an open day stays grey. If you never saved, Cumartesi and Pazar come marked; clear them if you work weekends. Then press Kaydet.
Confirm the red days survive the save
Wait for the green save notice. Reload the page, go back to the tab and check that the same days still come back red. A grey day never closed.
Result checkIf it did not work
Check these
- A day can look red and still be lost if you never pressed Kaydet. Save before you leave the page.
- When a "Çalışma saatleri kaydedilemedi" error appears, the selection lives only on screen. Read the message and press Kaydet again.
- You cannot add a single date for a one-off holiday; this screen only stores weekday choices. Mark that weekday closed for the week, then clear it once the holiday passes.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 4 October 2026.
