Set closed days
Select the closed day and turn off Open for it. Add a special closed date for a one-off holiday.
Short answer
Select the closed day and turn off Open for it. Add a special closed date for a one-off holiday. Confirm that the weekly summary shows Closed and the special date appears in exceptions.
Before you start
- The correct business or connection record
- Administrator permission
Step by step
Open Settings → Working Hours
Go to Settings → Working Hours from the main menu. Confirm that the selected record matches the task you are about to complete.
Set closed days
Select the closed day and turn off Open for it. Add a special closed date for a one-off holiday.
Check the result
Confirm that the weekly summary shows Closed and the special date appears in exceptions.
Result checkIf it did not work
Check these
- If the screen or control is missing, check your user role and whether the feature is enabled for your account.
- If the action does not finish, send the exact on-screen error text to support.
Does this step look different in your panel?
We can review the screen and exact error text together.
This guide was checked against the product UI and code inventory on 29 August 2026.
